Customer Service-Telemarketing

Responsibilities

To efficiently handle outbound call.
To provide fast and timely solutions to all customer related problems.
To ensure customer satisfaction by providing excellent Customer Services.
To be constantly guided by company's service standards.
Effectively manage large numbers of outbound calls
Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Job Type: Full-time

Pay: RM4,000.00 - RM8,000.00 per month

Benefits:

Dental insurance
Flexible schedule
Opportunities for promotion
Professional development
Schedule:

Fixed shift
Supplemental Pay:

Commission pay
Performance bonus
Yearly bonus
Education:

Diploma/Advanced Diploma (Preferred)
Language:

Mandarin (Required)
English (Required)