Customer Service(Fresher/Fresh Graduates)

If interested, Share CV at [email protected]

Role: Customer Service Executive
Location: Johor, Bahru
Education: Min SPM/Diploma/Degree
Language: English/ Bahasa Malay
Rotational Shift
6 Days Working
*Shuttle Services

Salary:
RM: 2100
Night Shift Allowances: 300 RM
Key Performance: 400 RM

Annual Leave - 12 Days
Medical Leave - 14 Days
Additional leave details will be provided during the onboarding process

Job Description:
Handling all inbound calls, live chat and email regarding customer general inquiries, complaints, comments, feedback and other issues related to the Company's products.
Exceeding Customer expectations in terms of customer service and providing accurate information.
Working in a team to achieve the required KPI elements and SLA
Good computer literacy