Customer Services & Documentation Assistant (客服) Logistics Services

Job Responsibilities:

Handle import and export shipment.

Process bookings, prepare documentation and update relevant information in the system.

Serve as a primary contact point of contact for customers, addressing to their inquiries via phone, emails and in-person interaction.

Develop and maintain good relationship with our stakeholders.

Provide accurate and timely information regarding logistics.

Perform other tasks assigned by the HOD from time to time.





Job Requirements:

Bachelor's degree or equivalent experience in logistics.

Preferred 2-3 years relevant working experiences, but fresh graduation are encourage to apply.

Experience in handling U.S. trade lane operations is preferred.

Proficient in Bahasa Malaysia and English, Mandarin will be an added advantage.

Teamworking and dedicated.

Willing to work at Taman Intan, Klang.