Dental Surgery Assistant

Responsibility

1. Reception Duties:
- Greet and assist all patients with inquiries, whether by phone or in person, ensuring service is prompt and courteous.
-Register patients for scheduled appointments or walk-in treatments.
-Manage patient checkouts, including dispensing medication, collecting accurate payments, and scheduling follow-up appointments.
-Process various forms of payment including cash, e-payment, cheques, or cards.
-Accurately enter consultation fees, treatment charges, and product sales into the system.
-Issue receipts, tax invoices, and medical certificates via our computer system.
-Maintain accurate and organized patient treatment records.
-Uphold a clean and organized clinic environment at all times.
-Receive, inspect, and properly store clinic supplies delivered by approved vendors.

2. Assisting the Dentist:
-Provide timely assistance to the dentist(s) as needed.
-Maintain medical equipment and instruments in good working condition.
-Ensure treatment rooms are kept clean and organized consistently.
-Manage the logistics of sending, receiving, and monitoring cases sent to the laboratory.
-Conduct specific medical tests on patients as directed.

Job Requirements:
-Candidate must possess at least a SPM.
-Required language(s): English, Bahasa Malaysia
-No prior experience is required; training will be provided.
-Good communication and interpersonal skills.
-Willing to wear Personal Protection Equipment for long hours.
-Must not be afraid of blood and saliva.
-Well groomed, professional, with cheerful disposition.
-Willing to work 6 days per week, Rotational Shifts.
-Able to follow Clinic Operations Hours : 9AM to 9PM