E-Commerce Executive cum Live Host

Job description:

Develop and managing the online sales and marketing activities for various e-commerce platforms (Shopee, Lazada, Tiktok, etc.)

Able to use Spread Sheets or Excel (pivot tables, v-lookups etc.) in addition to web analytics to stay organized and monitor changes in product prices, product sales and identify opportunities for improvement.

Process all online orders.

Manage existing platforms – listing, managing sell-out via campaigns, content optimization, and third-party engagements.

Maintains conversation with customer – sales enquiries, aftersales service via all channels (live chat, email, social platforms).

Ensure product listing information is consistent across all online e-commerce stores.

Working with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across e-commerce platforms.

Having the ability to multitask, prioritize and successfully meet several deadlines at once while maintaining attention to detail.

Providing analysis and reporting on campaign performance on a monthly basis.

The ability to perform live is an added advantage.

Requirements:

Minimum Diploma, Advanced / Higher/Graduate Diploma in e-commerce / Information Technology / Marketing / Mass Communication or equivalent discipline.

Strong analytical and solid understanding of e-commerce frameworks.

Minimum one (1) year of working experience in e-commerce field or online business. Candidate with live host experience is added advantage.

Able to perform multi-tasks and paying attention to details.

Proficiencies in Microsoft Excel.

Excellent interpersonal and communication skills for building relationships with different stakeholders.

Fresh graduates are encouraged to apply.