Hotel Housekeeping @ Hako Hotel Xpress Skudai Baru

- Cleaning guest rooms, including dusting, vacuuming, changing linens, and making beds.
- Cleaning and disinfecting bathrooms, including replacing toiletries and towels.
- Cleaning and organizing public areas, such as lobbies, hallways, and stairwells.
- Cleaning and maintaining common spaces, such as conference rooms, fitness centres, stores, garbage centre, carparks, and staff areas if any.
- Stocking, checking deliveries in/out, replenishing supplies, such as toiletries, linens, and towels.
- Reporting any damage, malfunction, or maintenance needs to management.
- Collaborating with other hotel staff to ensure a positive guest experience.
- Maintaining a clean and organized work area.
- Be alert of suspicious character/person in the hallway and to report immediately to the head of department (HOD) or security staff/security department if any.
- Reports any illness of guest or accidents.
- Attends to guest calls, guest requests/guest complaint in the area assigned to him/her.
- Responsible in achieving and exceeding the guest satisfaction score.
- Observing safety and security protocols at all times.

The hotel housekeeping should possess excellent time management and organizational skills, as well as attention to detail and a commitment to cleanliness. They should be able to work well independently, as well as part of a team. Additionally, physical stamina and the ability to stand for extended periods of time, as well as lift and carry heavy items, is typically required. Prior experience in housekeeping or a related field is a plus.

Job Requirements:
- Fresh graduates are welcome, training will be provided or with minimum 1 year experience of related working experience. (Preferred)
- Pleasant attitude and tidy appearance preferred.
- Must be able to work on shift, on weekends, and on public holidays.
- Accommodation provided.
- Flexibility for occasional off-hours support is a plus.