HR Officer & HR Executive

Job Requirements
• Diploma or Degree in Human Resources, Business Administration, Management, or a related field.
• Preferably 1–2 years of HR working experience. Fresh graduates with good knowledge of HR practices may also apply.
• Basic knowledge of Malaysian employment laws, labour regulations and HR practices.
• Good communication and interpersonal skills, with the ability to communicate effectively with Management, Outlet Managers and employees.
• Able to handle recruitment, employee documentation, attendance, payroll information and disciplinary matters.
• Responsible, organized and able to complete assigned tasks within deadlines.
• Able to work independently with minimal supervision and follow up on tasks without repeated reminders.
• Good problem-solving skills and able to handle employee matters professionally.
• Able to manage multiple tasks and priorities in a fast-paced, multi-outlet working environment.
• Good knowledge of Microsoft Office, especially Word and Excel.
• Able to maintain strict confidentiality when handling employee and company information.
• Willing to provide timely HR support for outlet operational matters when required.

Job Responsibilities
• Handle the full recruitment process, including job advertisements, candidate screening, interview arrangements, job offers and onboarding.
• Monitor manpower requirements and recruitment progress for all outlets and departments.
• Maintain accurate and updated employee records, personal files, employment contracts and HR documents.
• Monitor employee attendance, leave, absenteeism, punctuality and working schedules.
• Coordinate with Outlet Managers on staff roster and manpower planning to ensure sufficient operational coverage.
• Monitor employee probation and confirmation dates and prepare the required assessments before deadlines.
• Coordinate employee performance assessments, salary reviews and other HR evaluations according to Management's schedule.
• Assist in preparing and checking monthly payroll information, including attendance, overtime, allowances, deductions, incentives, unpaid leave and employee claims.
• Ensure employee claims and HR-related submissions are processed and recorded promptly without unnecessary delay.
• Prepare HR documents including offer letters, confirmation letters, salary adjustment letters, memos, warning letters, show-cause letters, transfer letters and other employee correspondence.
• Handle employee disciplinary matters, complaints and workplace issues, including proper documentation and follow-up actions.
• Ensure company policies, HR memos, warning letters and Management instructions are properly communicated and explained to relevant employees.
• Provide prompt HR support and respond to enquiries from Management, Outlet Managers and employees.
• Maintain close communication with Management and provide timely updates on recruitment, manpower shortages, employee issues and outstanding HR matters.
• Assist in employee resignation, termination, clearance, exit procedures and final documentation.
• Ensure HR practices and documentation comply with Company policies and applicable Malaysian employment requirements.
• Maintain confidentiality of employee records, salary information, disciplinary matters and other sensitive information.
• Prepare HR reports, manpower reports and other HR information requested by Management.
• Ensure assigned HR matters are properly followed up and completed within the required timeline.
• Perform any other HR, administrative and ad-hoc duties assigned by Management.