Inventory Controller, Team Lead (Warehouse/FMCG)

Job Descriptions:-

1. Team Management

• Responsible for daily team management, task allocation, and performance monitoring.

• Ensure team achieves KPIs such as inventory accuracy, on-time delivery, return completion rate and others.

• Provide training and enforce standard operating procedures (SOPs).

2. Warehouse Operations

· Oversee daily warehouse activities, including receiving, storing, and dispatching goods.

· Ensure accurate stock management and inventory control.

· Manage stock return in compliance with HQ standard process.

3. Inventory Management

· Conduct monthly stock counts and reconcile discrepancies.

· Implement and monitor stock control systems to optimize inventory levels.

· Control inventory levels to minimize dead stock and shortages.

4. Order Fulfillment

· Ensure timely and accurate picking, packing, and dispatch of orders.

· Coordinate with internal and transport teams to meet delivery deadlines.

· Address and resolve issues related to order processing or shipping.

5. Documentation and Reporting

· Maintain records of all incoming and outgoing shipments.

· Prepare inventory, stock movement, and delivery reports as required.

· Ensure compliance with company policies and procedures regarding documentation.

6. Data Analysis and Process Improvement

· Analyse inventory, consumption, and supply data.

· Prepare weekly/monthly reports with actionable insights.

· Identify areas for operational improvements and implement best practices.

· Optimize space utilization and workflow efficiency in the warehouse.

· Collaborate with other departments to streamline processes.

7. Budget Management

· Assist in planning and managing warehouse & logistics budgets.

· Monitor expenses and ensure operations are within budget.

· Ensure timely submission of supplier payments.

8. Any other ad-hoc tasks as assigned by superior from time to time.



Job Requirements:-

• Minimum Diploma or above in Logistics, Supply Chain, Engineering, or related fields preferred.

• Minimum 3 years of experience in spare parts or warehouse management, with at least 1 year in a supervisory role.

• Strong knowledge of inventory and warehouse management processes.

• Ability to control stock levels, including shortages and dead stock.

• Familiar with spare parts ordering and supply processes.

• Proficient in Excel / Google Sheets (e.g., VLOOKUP, data analysis).

• Strong problem-solving mindset with continuous improvement focus.

• Execution-driven and results-oriented.

• Experience in repair/service industry (mobile/electronics) is a plus.

• Experience managing multiple warehouses or regions preferred.

• Well spoken & writing in English, Bahasa Malaysia and excellent Mandarin fluency is an added advantage.