IT Engineer - Manufacturing Industry

Responsible for the operation and maintenance of the factory's full-process IT systems and hardware assets, ensuring the stable and efficient operation of IT support systems related to production and operation. Specific responsibilities are as follows:

1. Network Operation and Maintenance: Responsible for the daily maintenance, troubleshooting and optimization of the factory's WIFI network to ensure unobstructed network in all areas such as office areas and production workshops; handle the configuration, debugging and abnormal problems of network equipment (routers, switches, etc.).
2. Server Operation and Maintenance: Undertake the daily management of Windows Server series servers in the computer room, including the installation, configuration, monitoring, backup and fault repair of ERP servers, domain controller servers and database servers to ensure the stable operation of the servers.
3. Monitoring System Maintenance: Responsible for the full-process operation and maintenance of the CCTV monitoring system, including equipment inspection, screen debugging, fault maintenance (such as cameras, DVRs, etc.), to ensure full coverage of monitoring and normal storage of videos.
4. Hardware Asset Management: Manage the factory's computer equipment and other 3C electronic assets, including the full-life cycle management of equipment such as procurement acceptance, registration and entry, daily maintenance, fault repair and scrap disposal; establish and update the electronic asset ledger.
5. ERP System Support: Provide ERP system usage support for factory operators, including operation guidance, FAQ answers, data entry verification assistance, etc., to ensure the normal application of the ERP system in production, warehousing, logistics and other links.
6. IT Emergency Handling: Quickly respond to various IT sudden faults in the factory (such as network interruption, server downtime, equipment failure, etc.), formulate and implement emergency solutions to minimize the impact on production and operation.
7. Documentation and Communication: Establish and improve IT operation and maintenance related documents (such as equipment manuals, configuration schemes, fault handling records, etc.); regularly report the operation status of IT systems, the progress of operation and maintenance work and major problems to the IT Team Leader of Shanghai Headquarters.
8. Other Work: Complete other IT-related work assigned by the IT Team Leader of Shanghai Headquarters and the Admin Center.