IT Executive

Key Responsibilities :

Provide daily technical support for desktops, laptops, mobile devices, printers and peripherals

Perform hardware setup, installation, upgrades, troubleshooting and maintenance

Manage asset inventory for all IT equipment, ensuring accurate records and lifecycle tracking

Monitor, maintain, and troubleshoot local servers, including file servers, domain controllers and application servers

Manage local network infrastructure (switches, routers, Wi-Fi, firewalls) to ensure stable connectivity and performance

Conduct routine backup, patching and system health checks

Support IT security enforcement including antivirus, endpoint protection and access control

Serve as the local IT contact for Group IT on initiatives and projects

Ensure local implementation aligns with Group IT standards, cybersecurity requirements and compliance policies

Assist Group IT with rollout of new systems, cloud solutions and digital transformation projects

Ensure timely renewals of IT services (internet, licensing, support contracts, etc.)

Requirements

Degree in Information Technology, Computer Science or related fields.

Minimum 3 years of experience in IT support or IT operations

Strong knowledge of Windows OS, Microsoft 365, Active Directory and basic server administration

Experience with network troubleshooting: TCP/IP, DNS, DHCP, VLAN, Wi-Fi

Familiarity with firewalls, endpoint security and data protection tools

Basic understanding of cloud technologies is an advantage