IT Helpdesk

Position : IT Helpdesk (System Administrator)
Basic Salary : RM 2,800 – RM 3,400
Location : PJ Trade Centre
Working Hours : 9am – 6pm (Mon – Fri) **Follow Singapore working calander

Job Scope :
- You will be interacting with customers, responding to their needs.
- Gather customer’s information and determine the issue by evaluating and analyzing the symptoms.
- You will follow up and make scheduled call backs to customers where necessary.

Job Qualifications:
- Min 2 years in IT Helpdesk
- Proficient in spreadsheets and word processing
- Extensive experience with Microsoft Windows
- Experience with networks in professional environment
- Familiarity with other operating systems preferred (Linux, MAC OS)
- Experience with administration of Servers (Windows or Mac)
- Troubleshooting hardware and software issues
- Fresh graduate are encouraged to apply