IT Support Specialist

Requirements

Candidate should posses at least SPM/Diploma/Degree or higher academic qualifications in any relevant fields.
Candidate that has related working experience will be add advantage.
Welcome fresh graduate to apply.
Required skills: IT Technical Support, IT, Communication Skills, Problem-Solving Skills
Strong communication skill in Mandarin.
Exhibit strong negotiation and problem-solving skills.
Computer literate and numerate.
Basic IT knowledge or computer related skill.
Strong teamwork skill and ability to work independently, mature and resourceful.
A stable personality, good attitude and high sense of responsibility.
Proficiency in accounting software and POS systems will be considered an added advantage."


Responsibilities

Provide a high quality support service to client and internal business team through cell call, email, remote, whatsApp and etc.
Carry out product support and training (Software and Hardware)
Provide onsite service to various clients (Installation and Training)
Providing best practice recommendations and assisting with resolutions of technical issues.
Provide onsite support, training, after sales services, and deliver hardware to clients whenever necessary.
Technician responsible for on-site troubleshooting ,repair services or upgrading hardware ,checking networking and etc.
Benefits

Office location Near LRT Station
Accommodation can be provided
5 workings days per week
Job training will be provided.
Statutory EPF, SOCSO, EIS
Onsite Allowance
Company Annual Trip and Annual Dinner or Team Building/Team Bonding
Good working environment
Career Prospect & Professional growth
Provide Laptop/Desktop, personal Smart-phone and internet data and etc.