[Korean Speaker] Customer Service Executive - January Intake

You will be serving a world famous airlines/travel agency.
-Communicating with customers through various channels and acknowledging and resolving customer complaints.
-Modify, change and/or cancel existing reservation.
-Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint.
-Maintaining a positive, empathetic, and professional attitude toward customers at all times.
-Ensure customer satisfaction and provide professional customer support.

Qualifications :
-Prioritizing Korean Native
-Proficient in Korean language
-Non-native speakers must possess TOPIK Level 5 or above, or
-Have graduated from a Korean university or majored in Korean language
-Good English communication will be advantage for this position.
-Able to relocate to Malaysia
-Fresh graduates are welcomed to apply

Working days: 5 days per week (including weekends & public holiday)
Working hours: Rotational Work Shift (9 Hours Per Day)