Management Trainee

任职资格
21 years and above.
Educations level required: Certificate, STPM, Diploma & Degree Holder in Hospitality Management, Business Administration, Entrepreneurship, Culinary, Tourism Management & Other related fields.
Candidates with an education level at Certificate and STPM, must have at least 3 months of working experience in Food & Beverages or Retail.
Good communication and writing skills in English and Bahasa Malaysia.
Malaysian citizen.
Willing to work shifts, including weekends and public holidays.
Outgoing, confident, and passionate about delivering excellent customer service.
A natural leader who loves meeting people and working in teams.
Open to relocation and travel as required.

岗位职责
Training Brief:
You will be undergoing 3 months Management Trainee Program which is located at PAK GEMBUS Training Centre@Maxim CityLights, Sentul Kuala Lumpur. After training completion, you will be posted at our outlets in Malaysia (Pahang, Perlis, Kedah, Perak, Pulau Pinang, Selangor, Kuala Lumpur, Melaka, Johor & Negeri Sembilan)
In the program you will learn and participate in:
All aspects of outlet operations, including food preparation, service, inventory, and cleanliness.
Daily operational tasks for hands-on learning.
How to support and guide teams to achieve performance goals.
The supervisory roles to develop leadership skills.
How to deliver excellent customer experiences by resolving issues and managing feedback.
Develop strategies to improve customer satisfaction.
To work with managers and the operations team to implement company policies.
Sales analysis, cost control, and profit maximization.
Understand how to achieve sales and operational targets.
To identify and address operational challenges effectively.
Develop decision-making skills to maintain service quality.
Learn to adapt by relocating or traveling for training and operational exposure.