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Mandarin Customer Service

RM3,000-5,000[Monthly salary]

Full-time · Fresh graduates · SPM & below · Selangor-Subang Jaya

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Annual leaveEPF & SOCSODental/Optical AllowanceMedical benefits

Job Details

Nationality Requirement: MalaysiaLanguage Requirements： Chinese/Fluent AnytimeRecruit5-10

Job Description

Handle customer enquiries via phone, email, or other communication channels. Provide professional and timely assistance to customers. Understand customer needs and provide appropriate solutions. Handle complaints and resolve customer issues effectively. Follow up on customer cases when required. Maintain accurate records of customer interactions in the system. Ensure compliance with company policies, procedures, and service standards. Achieve individual and team KPI / performance targets.

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Recruiter·2 hours ago online

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Work Location

Selangor-Subang Jaya -ZUS Coffee - UOA Business Park, Shah Alam, UOA Business Park, Jalan Pengaturcara, U1/51A, Shah Alam, Selangor

TDCX Malaysia sdn bhd

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