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Mandarin Customer Service (No Shift)

Negotiable[Monthly salary]

Full-time · No experience required · SPM & below · Kuala Lumpur-Bangsar

Chat & Apply

Remote Work AvailableAnnual leaveEPF & SOCSOMaternity leave benefitsFive-day work week

Job Details

Nationality Requirement: Permanent residentLanguage Requirements： Chinese/Fluent AnytimeRecruit5-10

Job Description

Key Responsibilities
1. Handle customer enquirers through phone and digital channels
2. Provide accurate information and suitable solutions
3. Assist customers with account, product and service enquiries
4. Follow up on customer requests and unresolved cases
5. Record and update customer interactions accurately in the system
6. Meet service quality, customer satisfaction and performance targets

Nayra Ms

HR Executive·2 weeks ago online

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