Operation Manager

What you'll be doing

Plan & Coordinate Deliveries to Project Sites
-Oversee strategic planning and coordination of delivery schedules, logistics, and on-site staff deployment to ensure seamless supply of bathroom fixtures across multiple project locations.

Lead the Logistics & Operations Team
-Manage and support the logistics and operations personnel to ensure smooth day-to-day performance and effective workflow.

Resolve Operational Issues & Improve Processes
-Identify bottlenecks, inefficiencies, and operational challenges, implementing solutions to enhance productivity, service delivery, and after-sales support.

Cross-Functional Collaboration
-Work closely with various internal teams to streamline processes, improve communication, and strengthen overall operational integration.

Monitor KPIs & Drive Continuous Improvement
-Analyse key performance indicators to guide decisions, optimise processes, and drive ongoing operational enhancements.Ensure product certifications and relevant authority documents are renewed and up to date

Ensure Compliance & Documentation Accuracy
-Oversee timely renewal of product certifications and ensure all relevant authority documents are accurate and up to date.

Lead & Develop the Team
-Motivate, mentor, and develop a high-performing operations team, fostering a culture of accountability and excellence.

Oversee Warehouse & Goods Movement
Monitor inventory processes, warehouse activities, and goods movement to optimise transportation efficiency and reduce warehousing costs.

What we're looking for
-Minimum 2 years of experience in a senior operations management role, preferably in a similar industry
-Strong analytical and problem-solving abilities, with the capability to tackle both operational and technical challenges.
-Excellent project management and organisational skills, with a proven track record in process improvement.
-Demonstrated leadership qualities with the ability to manage, motivate, and develop a team effectively