Operation Trainer

Job Responsibilities:

1. Conduct training for new and existing outlet staff, including staff SOP, food preparation SOP, and service standards.

2. Ensure staff fully understand and consistently execute operational standards.

3. Conduct regular outlet visits to monitor operations and ensure compliance with company SOP.

4. Identify execution gaps during store visits and provide constructive feedback and practical recommendations.

5. Review, update, and continuously improve SOP to enhance operational efficiency and service quality.

6. Follow up on improvement actions to ensure consistent execution across all outlets

Job Requirements:

1. Diploma/ Degree in Management, Food & Beverage, or any related field.

2. Prior experience in F&B training, operations, or outlet management is preferred.

3. Willing to travel for outlet visits and training assignments.

4. Detail-oriented with strong observation and problem-solving skills.

5. Good communication and interpersonal skills.