Operations Manager : F & B Expansion

Key Responsibilities:

1) Strategic Planning

· Develop strategies for launching new F&B ventures, including market entry plans and feasibility studies.

· Define business objectives, target markets, and success metrics for new setups.

· Collaborate with the senior management team to align business development goals with organizational objectives.

· Identify opportunities for process improvements and implement solutions.

· Monitor industry trends and competitor activities to identify opportunities and threats.

2) Market Research & Analysis

· Perform comprehensive market research to identify trends, customer demands, and competitive gaps.

· Monitor industry developments and recommend strategies to capitalize on emerging opportunities.

· Analyze data to assess the feasibility and profitability of new ventures or initiatives.

· Monitor inventory levels, supplier/business partner’s performance, and necessary procurement processes to ensure cost efficiency and quality.

· Ensure equipment and facilities are maintained and functional to prevent disruptions.

3) Business Setup

· Lead the setup of new F&B outlets, including site selection, lease negotiations, and licensing (where applicable).

· Collaborate with design and operations teams to develop layouts, themes, and branding for new ventures.

· Oversee procurement of equipment, raw materials, and initial inventory for the business launch (where applicable).

4) Financial Oversight

· Develop budgets and financial projections for new ventures/partnerships.

· Monitor expenditures during the setup phase to ensure cost control and profitability.

· Monitor financial performance, analyze variances, and take corrective actions to achieve financial targets.

5) Team Leadership

· Set performance goals, provide coaching, and conduct regular evaluations to drive team success.

· Foster a collaborative and innovative culture within the team.

6) Revenue Growth

· Develop and implement initiatives to boost sales, enhance brand visibility, and attract new customers.

· Collaborate with the marketing teams to design campaigns and promotional strategies.

· Monitor financial performance and adjust strategies to meet revenue and profitability targets.

7) Compliance & Quality Control (Suppliers/Business Partners)

· Ensure compliance with all relevant laws, regulations, and company policies, including food safety, hygiene, health regulations, and safety standards.

· Implement and monitor quality control measures to ensure consistency and excellence.

· Maintain and update documentation for regulatory inspections and audits.


You should have:

● Bachelor’s degree in Business Administration, Business Development, or a related field.

● Minimum of 5 to 8 years of experience in business development, with at least 3 years in a leadership role within the F&B industry.

● Proven track record of driving business growth and achieving sales targets.

● Strong negotiation, communication, and interpersonal skills.

● Deep understanding of the F&B market, consumer behavior, and industry trends.

● Strategic thinker with excellent problem-solving and decision-making abilities.

● Strong leadership and team management skills, with the ability to motivate and develop high-performing teams.

● Strong analytical skills with the ability to interpret data and make informed operational decisions.

● Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

● Solid understanding of financial management as it relates to operations, including budgeting, cost control, and profit margin management.

● Ability to travel frequently to different regional locations as required.

● Flexibility to work irregular hours, including weekends and holidays, depending on operational needs.

● Strong commitment to quality and operational excellence, with a focus on achieving results and meeting KPIs.