Product Application Specialist (Pre-Sales) - Digital Power

What will you do?

Act as the technical and application expert for Digital Power in pre-sales engagements, driving technical specification, homologation, and demand generation for solutions including Protection Relays, Power Metering, Power Quality, Energy Management Systems, and related Digital Power offers. Position fit-for-purpose solutions to address customer requirements and build a quality pipeline.
Lead homologation, technical approvals, and compliance alignment for Protection Relays and Digital Power solutions with utility end users and relevant authorities.
Drive technical specification influence and demand generation activities in close collaboration with front-end sales teams across critical and non-critical segments, strengthening pipeline quality and conversion. Prepare technical proposals, system architectures, design justifications, and tender clarifications to support competitive submissions.
Serve as the interface between local market requirements and global Line of Business (LoB), translating customer needs into actionable inputs and aligning with factory capabilities and roadmap.
Develop and strengthen the Digital Power ecosystem (end users, consultants, contractors, panel builders, and key stakeholders) through technical expertise, influence, and value-based solution positioning.
Deliver technical presentations, workshops, and training sessions to internal teams, partners, and customers to build competence and support demand generation.
Provide advanced technical support (L2) to internal and external stakeholders, resolving complex application issues and supporting site activities when required.
Collaborate proactively across functions to resolve customer technical challenges, ensuring strong customer confidence and satisfaction throughout the project lifecycle.
Support opportunity qualification and pre-sales strategy development, working closely with sales teams and solution architects to maximize win rates.
Ensure consistent, high-quality technical engagement across pursuit, proposal, and conversion phases.
Adopt and deploy Global and East Asia Digital Energy value propositions, adapting them to Malaysia market requirements and customer applications.
Collaborate with Application Center, solution architects, services teams, and cross-functional stakeholders to deliver integrated and competitive Digital Power solutions.
What qualifications will make you successful?

Bachelor’s degree in Electrical Engineering or a related field, with 5–8 years of relevant experience in protection relay solutions and control relay panels.
Strong expertise in protection relays and electrical distribution systems; experience in digital power solutions is an added advantage.
Proven experience in technical pre-sales, specification influence, tendering, and solution design.
Good understanding of homologation processes, applicable standards, and compliance requirements, particularly with utilities and regulatory authorities.
Ability to translate customer requirements into practical, fit-for-purpose technical solutions.
Experience engaging with utilities, consultants, contractors, and end-users, with the ability to work effectively across cross-functional teams.
Strong communication and presentation skills, with the ability to conduct technical workshops and deliver compelling proposals.
Capable of providing advanced technical support and troubleshooting for complex applications.
Customer-focused, with strong problem-solving and stakeholder management skills.
Willingness to travel; familiarity with the Malaysia market is an advantage.
What’s in it for me?

Global Family Leave
Comprehensive medical coverage for employee and dependents
Worldwide Employee Stock Ownership
…and more!