Product Specialist

Job Description:

Established support individual contributor that executes tasks that are typically routine, with some deviation from standard practice. Follows administrative processes to ensure accuracy, timeliness, and quality of deliverables. Provides support for internal teams in the Clinical Sales - Surgeons area. Strong problem-solving, organizational, and project management skills, including the ability to design, structure, and lead projects. Excellent understanding of customer, business intelligence, and industry trends. Maintains high standards of professionalism, efficiency, personal communication, discretion, and independent judgment.
Completes more complex tasks for Clinical Sales - Surgeons, and follows processes to ensure accuracy, timeliness, and quality of deliverables.
Assists with the development of Clinical Sales - Surgeons area implementation plans, activities, and next steps required to close key opportunities.
Implements objective-driven clinical sales training program inclusive of strategy, process, and collateral.
Updates sales audit database by entering, verifying, and securing data.
Leverages strategic partnerships for customer acquisition and reviews customer demands and feedback.
Responds to customer needs and complaints regarding products and services, and escalates unusual cases to manager.
Helps track information resulting from clinical, procedural, and technical discussions for reference.
Demonstrates Johnson & Johnson’s Leadership Imperatives and Credo.
Job is eligible for sales incentive / sales commissions.