Quality Assurance Engineer (Software)

Key Responsibilities

Review requirement documents, Functional Specification Documents (FSD), system flows, and API/interface specifications provided by System Analysts and Business Analysts.

Develop comprehensive test plans, test scenarios, and test cases for functional, integration, regression, and end-to-end testing.

Ensure complete test coverage by mapping test scenarios to business and system requirements.

Work closely with System Analysts to clarify system logic, expected behaviors, workflows, and integration points.

Perform manual testing to validate system functionality, usability, and integration behavior.

Design, develop, and execute automated test scripts where applicable.

Validate API behaviors through API testing tools (e.g., Postman, Swagger, SoapUI) and verify request/response payloads.

Log defects clearly and accurately and track them to closure using defect management tools.

Conduct defect triage discussions with Developers, System Analysts, and Product Owners to determine severity, impact, and resolution priority.

Retest resolved defects and perform regression testing to ensure changes do not introduce new issues.

Collaborate with Developers to understand technical constraints and potential areas of risk.

Prepare test reports, test results, and test evidence for each release cycle.

Conduct pre‑UAT user training, introducing users to test flows, scenarios, execution steps, and defect-raising procedures.

Provide direct support to users during UAT, including clarification, scenario guidance, and defect logging assistance.

Recommend improvements to testing processes, tools, and methodologies for continuous quality enhancement.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or related fields.

Strong understanding of software testing methodologies: functional, integration, regression, system, and UAT support.

Ability to analyze requirements, FSDs, and technical documents to derive effective test scenarios.

Experience preparing test plans, test cases, and test scripts.

Familiarity with test management and defect tracking tools (JIRA, Azure DevOps, TestRail, etc.).

Hands-on experience with API testing and understanding JSON/XML payloads.

Strong analytical thinking and attention to detail.

Effective communication and collaboration skills with SA, Developers, Product Owners, and users.

Ability to support and guide users during UAT activities.