QUALITY CONTROL EXECUTIVE

Job Responsibilities:
- Implements and directs quality control for all operational areas.
- Establishes and maintains a record keeping system for all Hub operations regarding volume, damages, safety incidents, productivity, etc.
- Supervises the identification and segregation of non-conforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures.
- Analyze daily report such as pickup report, miss scan report, on-time report.
- Updating and monitoring of the daily, weekly and monthly report.
- To take charge of problem-solving activities in relations to quality failure.
- To follow -up on customer complaint, service quality issues, and perform customer service.

Job Requirements:
- At least a Diploma or Bachelor's Degree, preferably in Logistics, Supply Chain, or Data Analysis.
- Experience in the logistics industry is preferred.
- Strong analytical skills, high accuracy, and attention to detail.
- Proficient in Microsoft Excel and data analysis.
- Able to speak multiple language such as Malay, English. Able to speak in Mandarin will be preferred as to liaise Mandarin speaking managements.
- Able to work independently and meet deadlines under pressure.