Retail Associate (Genting Highlands)

KEY RESPONSIBILITIES:

-Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them

-Execute the Brand Customer Service standards to meet or exceed customers’ expectations

-Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

-Use Seasonal Brand and product knowledge effectively during sales interactions

-Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand

-Adhere to all established policies and procedures

-Execute and maintain established Visual Merchandising and In-Store Communication standards

-Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor

-Complete cash register transactions quickly and accurately

-Minimize loss in both, the stockroom and the sales floor

-Perform all store operations in a safe, effective and efficient manner

-Collaborate productively and respectfully with team members

-Complete all applicable training programs and effectively apply the learning on the job

-Seek coaching and learning opportunities to continually improve your performance


KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

-Retail Professional Competencies


MINIMUM QUALIFICATIONS:

-Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment

-Basic numeracy, literacy and verbal communication skills