Sales and Operations Administrator

Key Responsibilities
1. Sales Administration

Review and qualify inbound leads

Assign leads to the appropriate sales representatives or distributors

Maintain and update CRM systems to ensure accurate tracking

Monitor response times and follow up internally to ensure leads are handled properly

Update regional partners on manufacturing/logistics statuses for orders

2. Spare Parts Coordination (APAC)

Process and manage spare parts orders for distributors across Asia-Pacific

Coordinate with factory and logistics teams to ensure timely fulfillment

Track order status and proactively communicate updates to distributors

Maintain records of parts usage and support basic inventory planning

3. Executive Support

Provide direct administrative and operational support to the Country Manager

Assist with reporting, presentations, and internal coordination across markets

Handle ad-hoc tasks, follow-ups, and coordination with regional stakeholders

Act as a reliable point of contact to keep priorities moving forward

What We’re Looking For
Strong organizational skills and attention to detail

Clear, professional communication (written and verbal)

Ability to manage multiple tasks without dropping the ball

Comfortable working across different markets and time zones

Proactive mindset — someone who solves problems instead of waiting for instructions

Preferred (but not required)
Chinese Language

Experience in sales administration, operations, or supply chain

Familiarity with CRM systems

Experience working with regional/distributor-based business models