Sales Assistant / Executive

What We Offer:

-8 - 9 days off per month

-Medical and dental allowances provided

-Parking subsidy and convenient public transport access

-Attractive commissions and performance-based incentives

-Ongoing training and clear career development paths

-Opportunity to work with exquisite luxury jewellery

-Supportive, collaborative team environment

-Build a fulfilling career in the luxury retail industry


Locations (Shopping Mall):

-The Gardens Mall

-Pavilion Elite KL

-TRX Exchange Mall

-1 Utama Mall

-Nu Empire Mall

-Mid Valley Southkey Johor

-Gurney Plaza, Penang


Job Descriptions:

-Deliver outstanding customer service and cultivate long-lasting client relationships.

-Present and promote premium jewellery collections, emphasizing quality, design, and craftsmanship.

-Proactively engage with customers, answer inquiries, and drive sales to consistently exceed targets.

-Maintain deep product knowledge and market awareness to offer informed and personalized advice.

-Negotiate prices within company guidelines, ensuring profitability while maintaining customer satisfaction.

-Accurately process sales transactions and ensure proper documentation for inventory and record-keeping.

-Follow up with clients to ensure satisfaction, encourage repeat business, and build brand loyalty.

-Manage product displays to ensure all jewellery is showcased in an appealing and organized manner.

-Keep the boutique well-maintained, ensuring a welcoming and professional atmosphere at all times.


Job Requirements:

-At least 1 - 3 years of experience in retail, luxury retail, fashion, or sales-related roles

-Strong sales and customer service skills with a genuine passion for gems and jewellery

-Excellent communication skills in Mandarin (Cantonese is a plus) to serve Mandarin-speaking clients

-Confident in negotiating and closing sales deals

-Willing to work onsite with flexibility for retail hours, including weekends and holidays

-Highly motivated to achieve sales targets and earn attractive commissions

-Eagerness to learn, grow, and pursue career advancement opportunities

-Physically fit and in good health to handle daily retail responsibilities