Sales Executive

1) Job Summary

The Sales Executive is responsible for managing the entire sales cycle—from prospecting and lead generation to post-sale support and client relationship management. This role involves formulating effective sales strategies, delivering tailored solutions to meet client needs, negotiating win-win agreements, and driving business growth. A successful Sales Executive demonstrates a consultative approach, market awareness, and a commitment to exceeding customer expectations and revenue targets. This role is also expected to undertake ad-hoc tasks as directed by the superior or management.



2) Key Responsibilities

a) Sales Strategy and Execution:

Proactively identify and develop new business opportunities through sales activities such as cold calling, networking, referrals, and social media.

Conduct meetings with prospective clients to understand their needs, expectations and business challenges.

Prepare and deliver appropriate presentations on products and services

Recommend customized solutions aligned with customer specific objectives.



b) Client Relationship Management

Collect and analyse customer feedback to assess satisfaction and identify areas for improvement.

Provide high-quality after-sales support, addressing client concerns and ensuring satisfaction.

Conduct regular client engagement and proactively identify upselling/cross-selling opportunities.

Develop and maintain strong client relationships to promote repeat business and generate referrals



c) Market Research and Monitoring

Conduct market research to explore new business channels and growth areas.

Stay up-to-date with new product launches and ensure sales team members are on board.

Regularly track and report on competitor pricing, product offerings, promotions and market presence.

Provide insights and suggest tactical adjustments to pricing, positioning or sales approach to stay competitive in the market.



d) Sales Negotiation & Closure

Follow up on sales quotations and proposals to address client concerns and facilitate timely decision making.

Pursue and convert qualified leads to achieve sales targets and support overall business growth.

Lead final stage discussion with clients and coordinate with internal teams to finalize delivery and commercial terms.

Negotiate and secure agreements that meet both client requirements and company goals.

Address client objections confidently by providing clear, data-driven responses and tailored solutions.



e) Sales Reporting and Targets

Achieve assigned sales targets and deliver results within established timelines

Monitor sales performance and provide regular updates on progress toward goals.



3) Authorities

Represent the company in negotiations and client meetings within assigned limits.

Recommend pricing strategies and client engagement approaches.

Initiate sales proposals, quotations, and contractual documents in collaboration with relevant departments.



4) Requirements and Qualifications

Bachelor’s degree in business administration, Marketing, or a related field.

Minimum 3 years of proven sales experience with a solid track record in meeting or exceeding targets.

Industry experience in industrial supply, marine services, oil & gas, or FMCG is highly desirable.

Proficiency in Microsoft Office (Excel, Word, PowerPoint), CRM tools, and sales reporting systems.

Fluent in English and Bahasa Malaysia; knowledge of local dialects is an advantage.

Alibility to travel within Sarawak and across other regions as required.



5) Preferred Skills and Competencies

Excellent verbal and written communication skills.

Strong interpersonal, negotiation, and client management capabilities.

Analytical thinking and problem-solving orientation.

Self-driven with the ability to work independently and as part of a team.

High adaptability in a fast-paced and evolving sales environment.