Sales Support Administrator

What will you do?

Manage the order validation and management, including reference and price check, issuing Performa Invoice, Order Acknowledgement, etc.

Manage the order delivery, including follow-up on order status, obtaining forwarder/payment information in advance.

Deal with customer enquiries like product availability, inventories, lead time, etc.

Follow up logistic and commercial complaints (CCMP).

Prepare Report like by Order& Sales, offer categories, etc.

Involve in the SIRIM certification process and SIRIM audits.

Handle the payment tracking (guarantee down payment, collect balance payment, etc.)

Any other tasks assigned.



What qualifications will make you successful?

Min Diploma / Degree in Business Administration or any other related discipline.

Min 2-3 years in relevant sales and logistic support roles.

Have a good business acumen sense.

Have the ability to be flexible and responsive in the demanding environment of a start-up organization.

Good communication and interpersonal skills.

Good team player with positive attitude and able to work in a multicultural team.

Able to communicate proficiently (written and spoken) with China stakeholders (internal & external).

Strong in MS Office, especially in Excel.

Experience in using SAP will be an added advantage.