Sales Support(IT Industry)

Responsibilities
Assist in managing the full sales cycle, including quotation preparation, coordinating with technical teams to respond to customer inquiries, following up on sales opportunities, and supporting project implementation.

Process sales orders and monitor order status to ensure timely delivery.

Coordinate with stakeholders, suppliers, and customers to ensure smooth and efficient transactions.

Handle post-sales activities, including preparing documents such as Delivery Orders (DO) and agreements, submitting billing requests, and ensuring end-to-end service delivery to customers.

Maintain accurate records of client purchases in the system.

Support additional post-sales tasks such as billing and collections when required.

Participate in customer visits together with the Sales Account Manager when necessary.

Requirements
Minimum of 1 year of sales-related experience with a System Integration Service Provider.

Diploma in Business Studies, Administration, Management, Sales & Marketing, or equivalent qualification.

Ability to multitask, prioritize tasks, and manage time effectively.

Proactive, goal-oriented, and committed to delivering excellent customer service.

Positive attitude towards learning and continuous improvement.

Able to work independently with minimal supervision.