Job Details
Nationality Requirement: Malaysia
Job Description
Position Responsibilities:
Perform daily reconciliation among POS reports, settlement reports and collections received from payment gateways, e-wallet providers, credit card acquirers, delivery platforms, and other sales channels, to ensure accuracy and completeness.
Monitor and manage receivable balances arising from corporate customers, business partners, franchisees, and other credit-supported channels.
Investigate disputed transactions and coordinate resolution with internal and external stakeholders.
Ensure compliance with internal controls, accounting policies, and regulatory requirements.
Identify unusual transactions, revenue leakages, settlement variances, or operational risks and escalate appropriately.
Work closely with other teams to resolve transaction and settlement issues.
Assist internal and external auditors by providing accurate and timely documentation.
Liaise with banks, payment service providers, e-wallet operators, and business partners on collection and reconciliation matters.
Identify and drive process improvement, automation, and system enhancement initiatives to improve efficiency, strengthen controls, and support the scalability of accounts receivable operations.
Qualification & Experience
Bachelor's Degree in Accounting, Finance, Business Administration, or related discipline.
Minimum 3–5 years of experience in Accounts Receivable, Revenue Reconciliation, Finance Operations, or related finance functions.
Experience in Retail, Food & Beverage (F&B) fields are preferred
Strong understanding of Accounts Receivable, reconciliation, and collection processes.
Proficient in Microsoft Excel and ERP/accounting systems.
Strong analytical, problem-solving, and attention-to-detail skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Effective communication and stakeholder management skills.
Knowledge of payment settlements, digital payment channels, and financial controls is an advantage.
Accountable and takes ownership of assigned responsibilities.
Detail-oriented with strong accuracy and problem-solving skills.
Proactive, resourceful, and continuous improvement driven.
Able to work effectively in a fast-paced and dynamic environment.
Strong team player with good stakeholder management skills.