Senior Sales Executive (Penang)

Qualifications
-Preference will be given to candidates currently local Penang and residing in Penang with English, Mandarin reading and writing capability.
-Candidates must possess at least Degree
-Candidates with an academic background in Science, Engineering, or Printing Technology are preferred.
-Approximately 3 to 5 years of experience in selling consumables, Service and Parts within the Printing or Graphic Arts industry is preferred.
-Experience in handling entire sale lifecycle including selling and payment collections, using sales analytics tools such as CRM, Salesforce, or equivalent platforms, along with proficiency in MS Office, is required.
-Must be open to travel and demonstrate strong interpersonal skills and a collaborative team-oriented approach.

Job responsibilities
-The candidate should have a strong understanding of the complete sales cycle, achieving sales targets, providing monthly sales forecast and customer support.
-Promote actively Consumables, Service and Parts and building customer relationships.
Leading the day-to-day management of the sales cycle using Salesforce or similar Sales management tool -and use sales analytics from Salesforce tools for planning, leading and closing the business deals
-Gathering, analyzing and interpreting data to understand customer preferences, market trends, market shares and competitive strategies
-Facilitating the growth of overall sales by providing the customer a comprehensive solutions approach.
-Gathering, analyzing and reporting on customer feedback to improve products, services and customer experience
-Overall responsible for customer account management.
-Take ownership for timely collection of the products sold as per the credit guidelines and update finance and sales coordinator.
-Partner with the service team and share timely necessary information to support the customers for their end to end requirements.
-Collaborate with fellow Sales account manager (Equipment) to sell complete solution to the customer.
-Job location is based in Penang, requires to travel in the territory and periodically visit HQ in Puchong Selangor. Associate with Senior Sales Manager/Product Specialist to handle customers requirement and reports to Head of Sales.