Service Crew (1 Utama)

Requirements

Excellent Customer Service
Good command of spoken English
At least Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U
No experience/ At least 1 year of experience working in customer service or relevant experience in F&B
Pleasant, friendly, cheerful, and able to work under pressure and in a high-volume environment


Required Skill:

Attention to Details
Food Safety Knowledge
Time Management
Teamwork
Recipe Adherence
Responsibilities

Welcome customer in a warm and friendly manner.
To provide excellent customer satisfaction through exceeding expectations of guests.
Upsell promotional items.
To perform quality checks in ensuring guests are enjoying their meals and take appropriate action to correct any problems (if any).
Perform day to day pre-opening and closing activities as per SOPs.
Ensure that food hygiene and safety standards are maintained and comply.
Work together with other team members to provide good quality service.
Assist in dishwashing duties as and when required.
Execute any other duties as assigned
Benefits

Employee meals & Beverage
Paid leaves, Medical & Insurance
Learning & Career Advancement
Employee Discount
High Volume Incentive (monthly)
Night Shift allowances and Overtime