Service Crew

Responsibilities

Slide into the shift with a warm, high-energy greet—make every guest feel like the main character from the jump.

Take orders like a pro—whether on the POS or old-school notepad—and make sure any custom requests or allergy deets get passed to the kitchen loud and clear.

Serve food and drinks with speed and style—plates should look chef’s kiss, and every order should leave the pass complete and correct.

Keep the dining zone looking fresh—tables, chairs, floors spotless, restrooms stocked and tidy, no cap.

Handle questions, feedback, or oops-moments with good vibes and real empathy—loop in the manager if things get heavy, so every guest walks away happy.

Jump in on light prep work when needed—always follow food safety rules like it’s second nature.

Sync up with the crew—front and back of house—to keep the flow smooth, especially when the rush hits.

Ring up payments—cash, card, or tap—and keep the register balanced like a boss.

Keep service stations loaded with napkins, utensils, sauces, and drinks—don’t let anything run dry mid-shift.

Live by company policies—safety, service, and all the standards—like it’s your personal playlist.


Requirement

Bring top-tier customer service energy—make every meal a moment.

Take orders accurately and shout out any mods or allergies to the kitchen crew.

Handle all food and drinks safely and hygienically—know the rules, follow the rules.

Own the cleanliness game—dining area, stations, restrooms all on point.

Team up like a pro—communicate and coordinate to crush peak hours together.

Respond to guest questions and concerns fast and friendly—find solutions that keep them smiling.

Help with basic prep when asked—learn from the seasoned homies on the line.

Work the POS system like second nature—order entry, payments, all smooth.

Show up on time, every time—reliability is your flex.

Stay open to learning—new menus, new systems, new moves—always leveling up.