Shipping Clerk

RESPONSIBILITIES:
-Verifies part number and/or serial numbers on the carton against Delivery Note. Notify 3PL Warehouse team if there is any discrepancy. Packages/inspect material appropriately for shipment.
-Generate Delivery Note, Commercial Invoice and other shipping related documents. Perform Post Good Issue (PGI) once cargo is collected.
-Understand shipping instruction given for each order request in system before shipment arrangement.
-Prepares necessary shipping documents manually or on automated systems and performs necessary system transactions as needed.
-Coordinates pick up and tracks shipments of various freight carriers.
-Files paperwork supporting shipping procedures.
-Maintains cleanliness and orderliness of shipping area.
-Filling and scanning of shipment document.
-Investigates and / or fixes issues/problems.
-Adhere to organizational requirements on quality management, health and safety, code of conduct, legal stipulations, environmental, 5S policies and general duty of care.
-Assist in managing the Disposition Material Review (DMR) process to ensure timely handling and resolution of material quality issues.
-Support to develop and maintain comprehensive training materials.
-Assist in developing and updating Standard Operating Procedures (SOPs) and Work Instructions (WIs) for warehouse operations to ensure consistency and clarity.
-Support internal and external audits, helping ensure compliance with ISO 9001 and other relevant quality standards.
-Carry out other assigned duties to support the quality assurance function and logistics operations.

WORK ENVIRONMENT
-Location: alternate work locations of external logistics (Bayan Lepas or Penang Science Park, Simpang Ampat.
-Work in standard office environment and used office equipment (phone, PC, copier, fax machine etc.)
-Required for unit identification.

QUALIFICATIONS:
-Basic knowledge of MRP and Logistics Systems.
-Good written and verbal communication skills.
-Basic mathematic skills.
-Good analytical and problem‑solving abilities with the capability to address issues.
-Basic knowledge of risk assessment, 8D methodology and standardization practices.
-Familiarity with Lean Manufacturing principles and common quality tools (Process Mapping, Pareto Chart, Check Sheet and Fishbone Diagram) as added advantage.

EXPERIENCE:
-Two (2) to Four (4) years of experience as a clerk.
-Prefer experienced in Logistic/Shipping and process improvement involvement

EDUCATION:
-High school education or a combination of relevant experience and/or education that is equivalent to a Diploma / Bachelor’s Degree.
-Prefer multiple SAP R/3 Logistics module certifications.
-Prefer certification in Windows, Excel, and Word and / or equivalent experience at an intermediate level.