Shop Assistant

Requirements
-Education: Minimum SPM
-Must know how to use computer
-Willing to work on Weekend and Public Holiday (Off 6 days a month)
-Working Hour 9am to 6pm (Lunch Break 1 Hour)

Responsibilities
-Customer Service: Assisting customers with inquiries, providing product information, and offering guidance on purchases.
-Cleaning and Maintenance: Keeping the shop floor clean and organized, including dusting shelves, tidying displays, and maintaining cleanliness in customer areas.
-Cash Handling: Operating cash registers, handling payments, processing refunds or exchanges, and ensuring accuracy in transactions.
-Handling Queries and Complaints: Addressing customer concerns, resolving issues efficiently, and escalating complex matters to management when necessary.
-Following Procedures: Adhering to company policies, procedures, and regulations, including those related to health and safety standards.
-Teamwork: Collaborating with colleagues to ensure smooth operations, assisting with tasks as needed, and fostering a positive working environment.
-Learning Products: Staying informed about new products, promotions, and sales techniques to better assist customers and meet sales targets.
-Performing stock selection and packaging tasks for online orders and ship out within reasonable time.
-Maintaining honesty and integrity in all aspects of the job.