Store Manager

Key Responsibilities.
- Oversee daily store operations to ensure smooth and efficient business activities.
- Lead, supervise, and motivate the sales team to achieve individual and store sales targets.
- Assist customers in selecting suitable oral care products based on their needs and preferences.
- Ensure staff have sufficient product knowledge to explain product features, benefits, usage instructions, and promotions accurately.
- Deliver excellent customer service and handle customer enquiries, feedback, and complaints professionally.
- Monitor sales performance, analyse sales results, and implement strategies to improve revenue and customer satisfaction.
- Manage inventory, stock replenishment, stocktaking, and product displays to ensure product availability and proper presentation.
- Ensure the store is clean, organised, and maintained according to company standards.
- Prepare sales reports, monitor daily transactions, and maintain accurate store records.
- Manage staff scheduling, attendance, training, and performance.
- Ensure compliance with company policies, retail procedures, and applicable product labelling and sales requirements.
- Stay updated on oral care products, industry trends, promotions, and competitors.
- Perform other duties as assigned by management.