Supply Chain Team Lead

Key Responsibilities
Team Leadership & Operations

Lead and manage a team of 5 persons (supply chain executive and warehouse operators)

Drive performance, accountability, and continuous improvement within the team

Production & Supplier Coordination

Coordinate daily operations with suppliers to ensure smooth order processing and on-time delivery

Act as the main point of contact between internal teams and suppliers for artwork validation and production approval

Order Fulfillment & Customer Experience

Monitor order progress and proactively resolve delays or production issues

Handle escalations and customer complaints, ensuring fast and effective resolution

Product Launch & Project Coordination

Support the launch of seasonal and custom products

Coordinate timelines, suppliers, and internal stakeholders for successful execution

Inventory & Procurement Management

Monitor stock levels and manage inventory replenishment

Apply best practices such as Kanban, 5S, and lean inventory management

Source suppliers and request quotations based on customer requirements

Cost Control & Margin Optimization

Track supplier pricing and ensure accurate costing and margin control

Manage procurement profitability and identify cost-saving opportunities



Job requirements

Bachelor’s degree in Supply Chain Management, Business Administration, Printing Technology, or related field

5-7 years of experience in supply chain, production coordination, or operations

Experience working with vendors, or order fulfillment processes

Strong organizational and multitasking skills with high attention to detail

Excellent communication and stakeholder management skills

Ability to work in a fast-paced e-commerce or operations environment

Familiarity with inventory management systems / ERP tools is a plus

Knowledge of printing production workflows, prepress, or artwork processing is an advantage