Team Leader - Wellness Aeon Cheras Selatan

Qualifications
-Possessed at least Diploma/Degree Holder in any field.
-2-3 years of working experiences in retail operations management/related field.
-Computer literacy skill needed: MS Word, MS Excel, MS PowerPoint, MS Team
-Able to work on shift including Off Day, Rest Day or Public Holiday.

Job responsibilities
1. Customer Satisfaction
-Listen and communicate positively with customers to build a strong and loyal relationship
-Ensure that all product, facilities and services that were advertised and promoted are correct and updated. Ar discrepancies must be reported immediately
-Participate in store re-opening process by welcoming customers and filling up the shortages

2. Organization Efficiency
-Keep the Company's assets in good operating condition
-Observe and comply with Company's policies
-Ensure that Assets are in good condition and to train team member to do the same as well
-Participating in ensuring that all safety and security equipment are in good working condition
-Contribute ideas and suggestions to improve the merchandise flow, implantation and presentation
-Emphasize on teamwork and teambuilding to create a happy and harmonious working environment
-Provide assistance and have good communication with your team
-Be independent and disciplined

3. Employee training and Development
-To participate in any training activities being assigned to
-Provide and organize training to improve professional skills of your team
-Lead and motivate your team to achieve results and to develop their career/knowledge/skills

4. Financial Performance
-Adhere to store budgeted expenditure
-Propose action plan to control operating expense better
-Provide correct report and figures and be responsible on IT
-To update known loss
-Returning of goods are done according to the procedures