Technical Assistant (Network Operation Centre)

Requirements

Good communication skills in English & Bahasa Malaysia
Minimum Diploma in Information Technology or Computer Science or Network/ Telecommunication Engineering or any related field
FRESH GRADUATES are encouraged to apply. On-The-Job training will be provided.
Normal Working Hours - Monday to Friday
Work location : Jalan Pantai Baharu, Kuala Lumpur
Responsibilities

To plan and monitor tasks for subordinate and intervene in cases of deviations.
To monitor network status, analyze all alarms accordingly and escalates to the respective teams when necessary.
To supervise the subordinates in informing technicians to check on problems reported by the customers and inform the customers accordingly.
To supervise and check for accuracy of documentation of all communications occurred, preparation of documents for breakdowns and the opening of dockets.
Benefits



Health Insurance
Panel Clinics
Opportunity to work with GLC team
Additional Benefits

Training Provided
Annual Leave
EPF / SOCSO / PCB
Medical Insurance
Overtime Pay
5 Working Days
Medical and Hospitalisation Leave