Telemarketing/ Inside Sales Executive

1. Make outbound calls to prospective and existing customers to introduce and promote company products/services.

2. Understand customer needs and recommend suitable products or solutions.

3. Generate and qualify leads through outbound calls and follow up with interested prospects.

4. Handle customer enquiries and address basic concerns professionally.

5. Follow up with potential customers to drive conversion and sales.

6. Maintain accurate records of customer interactions, leads and follow-up activities in the CRM/system.

7. Achieve daily, weekly and monthly call, lead generation and sales targets.

8. Work closely with the Sales and Marketing teams to support lead generation and business development activities.

9. Gather customer feedback and market insights and share them with the relevant teams.

10. Maintain good customer relationships and provide a positive customer experience.

11. Perform other duties or ad-hoc tasks assigned by the management.