WAITER / WAITRESS

Responsibilities
Guest Service
Welcome guests warmly, guide them to seats, and confirm any dietary needs or special requests.
Take accurate orders and relay them to kitchen and bar clearly using the POS system.
Check back with guests to ensure satisfaction and escalate issues to a supervisor when needed.
Food & Beverage Operations
Serve food and beverages promptly while following portion and presentation standards.
Assist with simple beverage preparation and plating as required by the shift.
Handle cash and POS transactions accurately and balance takings at shift end.
Cleanliness & Team Support
Clear and reset tables quickly to keep turnover steady and the dining area tidy.
Restock service stations and assist with opening and closing duties.
Follow food safety and hygiene practices and support teammates during busy periods.
Requirements
Qualifications & Experience
0 years experience required; we welcome fresh graduates and first-time hires.
Previous F&B or retail experience is an advantage but not essential.
Availability to work flexible shifts, including evenings, weekends, and public holidays.
Basic numeracy for payments and simple stock checks.
Hard Skills & Knowledge
Familiarity with point of sale systems or willingness to learn quickly.
Basic cash handling and end-of-shift reconciliation skills.
Knowledge of safe food handling and hygiene practices or willingness to train.
Ability to carry trays and serve multiple tables safely.
Soft Skills & Qualities
Friendly, clear verbal communication and a guest-first attitude.
Reliable punctuality and the physical stamina to stand for long shifts.
Calm under pressure with good teamwork and willingness to pitch in.
Attention to detail and a desire to learn and improve with feedback.