Managing Up: How to Use 'Reporting' to Prove Your Value
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Many people find reporting to their boss stressful. In reality, bosses don't care how "busy" you are; they care about progress and results. Mastering the art of reporting can make your life much easier.
I. Don't Just Bring Problems; Bring Solutions
Bad Example: "Boss, the client isn't replying. What should I do?" (Boss thinks: Why did I hire you?)
Good Example: "Boss, the client hasn't replied yet. I plan to call them again this afternoon. If there's still no response, I'll send a formal follow-up email. Does that sound okay to you?" (Boss thinks: Good, you're proactive.)
II. The "Golden Ratio" of Progress Reporting
Don't wait until the work is finished to speak up. The best ratio is: Share the plan at the start, update on key milestones in the middle, and report the results at the end.
This gives the boss a sense of control and makes them trust you with bigger tasks.
III. "Translate" Your Hard Work
Your boss's time is limited. Don't say, "I made 100 calls today, I'm exhausted." Instead, say, "Through today’s follow-ups, we successfully identified 3 potential leads."
Convert your effort into outcomes that the boss can see and value
Summary
Managing up isn't about flattery; it's about building an efficient partnership. By bringing solutions, syncing progress, and focusing on outcomes, you’ll earn your boss's trust.
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