Investigate suspicious buyer activity and behavior that could pose a risk our customer’s, or merchants.

Communicate via email and telephone with buyers, merchants, and other external and internal customers to make informed decisions about risk.

Take appropriate action based on established procedures and document those actions. When procedures are not available, follow established escalation paths to ensure resolution.

Participate in other special projects/assignments and Partner with appropriate business teams as necessary.

Achieve weekly productivity and quality standards for investigations.

Job Requirement

Open for Fresh graduates / Diploma holder with 1 year experience and SPM with 2 years experience.

Able to Speak, Read and Write in Mandarin to effectively communicate with Mandarin-speaking clients.

Able to work on Rotational shift

Experienced in succeeding in a fast-paced team environment.