Requirements

We are seeking a dynamic and detail-oriented individual to join our team as a Retail Coordinator/ Merchandising Assistant/ Admin Assistant in the Merchandising Department. You will play a vital role in supporting the overall merchandising and inventory management functions of the department.



Qualifications:

SPM/STPM/ Diploma or Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
Able to speak in English, Bahasa Malaysia
Fresh graduate are welcome to apply
Excellent organizational skills and attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with inventory management systems.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Strong problem-solving abilities and ability to work in a fast-paced, deadline-driven environment.
Passion for customer satisfaction and a deep understanding of customer needs and preferences.


Responsibilities

Accurately input purchase orders, invoices, delivery orders (DO), and other related documents into the system in a timely manner.
Maintain up-to-date inventory movement logs and records after each dispatch.
Pick and pack products accurately based on delivery orders or outlet stock requisitions.
Prepare and cross-check shipping documents (DO, invoices, etc.) prior to dispatch.
Resolve delivery-related issues such as product shortages, discrepancies, damages, or returns.
Conduct stock counts, support replenishment activities, and perform routine physical inventory checks.
Inspect goods before shipment for defects, incorrect labeling, or packaging issues.
Assist with disposal processes for defective or rejected items.
Communicate with outlets regarding customer claims and defective items.
Handle QC-rejected products and follow up with vendors for compensation or replacement.
Create credit notes (CN) for outlets and manage related documentation.
Benefits

5 working days per week
Lifestyle Vouchers
Staff Purchase entitlement for you and a family member
Annual Performance Bonus and increment
Annual Leave
Medical & Dental Claims
Group Hospital and Surgical Insurance
EPF/SOCSO
Additional Benefits

Training Provided
Staff Discount
5 Working Days
Medical Claim