Requirements

Minimum education is secondary School
Able to converse in English and Mandarin
Proficient in Zoom, Telegram, Google Sheets
Strong service mindset, especially in educational environments
Fast, responsive communicator with problem-solving ability
Nice to Have:

Experience in community management or online course support
Familiarity with content repurposing or assignment tracking
Responsibilities

Handle webinar logistics (group setup, permissions, onboarding, FAQs)
First-line responder to student questions during live or post-course
Upload replays, share updates, track attendance, and ensure student engagement
Post up-to-date learning content in student groups regularly
Maintain a strong, positive relationship with students throughout the program
Guide students to overcome obstacles and achieve course goals
Collect and report feedback or success cases to the internal team
Benefits

EPF SOCSO EIS
Annual Bonus
Replacement Leaves
Birthday Leave
Extra Bonus / Commissions / Incentives