Qualifications
-Working hours: 10AM-6:30PM, 1PM-9PM (Mon - Sun with 1 rest day)
-Working Arrangement: 6 working days, rotational day shift
-Location: South Cheras, Kajang, Semenyih, Rawang
-Decent knowledge of Microsoft Office tools
-Detail-oriented, meticulous, and pleasant personality
-Experience in customer service or logistics is an advantage
-Have prior working experience in retail, service point or any similar nature

Job responsibilities
-Welcome and assist customers in a friendly and professional manner.
-Ensure the reception area is tidy and well-stocked with necessary stationery and materials.
-Service customers' delivery, packing, and shipping needs efficiently.
-Receive customer orders and coordinate with drivers for pick-up.
-Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point.
-Assist, sort & process inbound volume and support drivers in parcel collection.
-Ensure adherence to standard operating procedures at all times.
-Perform other ad-hoc duties as required.