What you'll be doing
-Coordinate all export shipments (sea/air/road) and ensure timely delivery to customers.
-Liaise with freight forwarders, customs brokers, and logistics providers to arrange bookings, container schedules, and transportation.
-Prepare and process all necessary shipping documentation, including bills of lading, packing lists ,customs declarations , Certificate of Origin (e.g., Form E, Form D), and other required permits (e.g., MPOB, poison license).
-Coordinate with production, warehouse, and QA for export readiness
-Process customer sales orders and raise sales invoices accurately. Track shipment status and liaise with sales team accordingly
-Maintain sales and customer databases, and assist in generating sales reports.
-Handle customer inquiries and support the sales team in daily operations.
-Coordinate logistics for sales events.
-Other ad-hoc duties as assigned
-Support the administration team with various clerical duties, including data entry, filing and responding to inquiries


What we're looking for
-1-3 years of experience in a shipping or logistics coordination role, preferably within the import/export or customs industry
-Proficient in using office software such as Microsoft Office Suite
-Knowledge of import/export regulations and customs clearance processes
-Able to speak in Mandarin will be an added advantage as communicate to China supplier is required.