Key accountabilities include:
-As a key person responsible for the end-to-end onboarding process of new partners via RSS and upcoming Partner Onboarding platforms.
-Manage all correspondence and escalations between the Channel team and internal departments, ensuring timely resolutions.
-Monitor and maintain state POSM stock levels to ensure availability and proper disbursement.
-Establish and maintain relationships with vendors, ensuring service quality within allocated budgets.
-Prepare and provide accurate data and reports to support sales team strategies and decisions.
Respond promptly to communications via phone calls, emails, and messaging platforms such as WhatsApp -and Telegram.
-Deliver training (onsite/online) for partners, sales teams, and new staff on RSS, MPartner, product SOPs, etc. Also act as the first point of contact for MPartner knowledge for channel partners.
-Attending other company-related events/functions as and when necessary.
-Perform additional tasks as required by management and reporting manager.

Job Requirements
-Candidate must possess at least Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma in any field.
-Proficient in Bahasa Malaysia, English, Mandarin, Tamil, or other languages and a local dialect will be an added advantage.
-Strong communication skills, dynamic, result-oriented, with excellent presentation skills.
-Highly motivated and driven to grow.
-Personal qualities: Positive, passionate, collaborative, and able to perform in a challenging environment, as well as being a team player.
-At least 1 Year of working experience in the related field is required for this position.
-Preferably specialized in Clerical/Administrative Support or equivalent.
-This is a full-time position based in Kuantan, Pahang.