Key Responsibilities

1. Team Leadership & Supervision

Supervise, train, and guide QA staff in daily inspection and testing activities.

Assign tasks, monitor performance, and ensure workload efficiency.

Conduct performance evaluations and provide coaching for skill improvement.



2. Quality Control Operations

Oversee incoming, in-process, and final inspections.

Ensure inspection methods comply with procedures and quality standards.

Verify accuracy and consistency of inspection results.

Approve or reject products based on quality requirements.



3. Quality System Implementation

Ensure compliance with ISO 9001 / ISO 14001 / ISO 45001 / relevant quality standards.

Monitor adherence to SOPs, work instructions, and quality procedures.

Support internal and external audits and close audit findings.



4. Non-Conformance & CAPA Management

Lead investigation of quality issues and non-conformities.

Coordinate root cause analysis and implementation of corrective/preventive actions.

Track effectiveness of CAPA actions.



5. Process Improvement

Work closely with Production, Engineering, and Supply Chain to improve process stability and reduce defects.

Identify trends and initiate improvement projects.

Implement quality tools such as SPC, Pareto analysis, 5 Why, Fishbone.



6. Reporting & Documentation

Prepare and review quality reports, and defect analysis.

Maintain accurate QA documentation and records.

Report quality performance to QA Manager.



7. Supplier & Customer Quality

Handle customer quality complaints and lead internal investigations.

Support supplier quality audits and performance reviews.

Communicate with customers and suppliers on quality issues.



Requirements

Diploma / Degree in Engineering, Quality Management, or related field.

3–6 years in QA/QC, with at least 1–2 years in a supervisory role.

Knowledge of ISO 9001, ISO 14001, ISO 45001 or relevant quality standards

Familiarity with quality tools (7 QC tools, SPC, FMEA, Root Cause Analysis).

Strong analytical and problem-solving skills.

Good communication and interpersonal skills.

Ability to work independently and in a team.

Able to understand & read Technical Drawing.

Knowledge in product / QC and got skill to use the measuring equipment.

Proficient in MS Office (Excel, Word, PowerPoint). Experience in audit handling and compliance documentation.

Knowledge of statistical analysis and quality improvement methodologies.

Detail-oriented with strong organisational skills.


What we offer

Competitive salary and performance-based bonuses

Opportunities for professional development and career advancement

Comprehensive benefits package, including medical, GPA insurance and retirement benefits

Vibrant and collaborative work culture, with a focus on work-life balance