Operations Manager

What you'll be doing
-Developing and implementing operational strategies to improve service quality and productivity
-Managing and overseeing the work of the therapy and administrative teams
-Optimising resource allocation and workflow to enhance operational efficiency
-Monitoring and reporting on key performance indicators to drive continuous improvement
-Collaborating with the management team to identify and address operational challenges
-Ensuring compliance with relevant regulations, policies and procedures
-Fostering a positive, customer-centric work environment

What we're looking for
-Minimum 2 years' experience in a similar operations management role, preferably within the healthcare or therapy services industry
-Strong leadership and people management skills, with the ability to motivate and develop teams
-Excellent problem-solving and decision-making capabilities
-Proficient in data analysis and reporting to drive operational improvements
-Exceptional communication and interpersonal skills
-Relevant degree or professional qualification in a related field
-We are seeking for candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients